FAQ

What are checkin and checkout times?
Checkin is possible from 16.00 (4 pm) onwards and checkout before 11.00 (11 am). Want to checkin early? You can drop off luggage at our office location called BounceSpace at the Weteringschans 28 (city centre, right opposite of the national museum). Coffee or tea from our espressobar included! Phone number reception: +31(0)20 223 16 24

Is bedding provided for?
Yes. We make there is clean bedding.

Are towels provided for?
Yes. We have high quality towels on board. 1 per person.

Is breakfast included?
No. Breakfast is not standard. Yet, upon request we can serve breakfast for the costs of €7,50 per person.

Can the boat be locked?
The boat can be locked from the outside. So, if you leave the boat can locked. Yet, it cannot be locked from the inside nor can individual cabins be locked. This is for sake of (fire) safety and regulations that apply on board of ships in the Netherlands.

Can you park on location?
De Chateauroux is located on private grounds. You can arrive there by bus for a stop & go. This means you can drop off luggage, but you cannot park a car or bus there for longer than 1 hour.

There are paid parking facilities nearby or just outside the city (more availability and less costly).

How do I best get there by public transport?
From the central station it takes you a 20 minute walk to the location of De Chateauroux. By tram it takes you about 10 minutes. You can take tram line 48 (from bus stop CS/Nicolaaskerk Amsterdam to Bus stop Kadijksplein Amsterdam) or 22 (from Bus stop CS/Nicolaaskerk Amsterdam to Wittenburgergracht Amsterdam). Tram stops are within a few minutes walking distance from location of De Chateauroux.

Wat are the cancellation conditions?
If you decide to cancel a reservation we will automatically refund 50% of the the reservation up until one week before arrival, excluding reservation costs.

What is the deposit?
The deposit is €300,-

A charge is made on your credit card 24 hours before check-in. If all goes well this charge is released 48 hours after check-out.

What are the house rules?
The location downtown Amsterdam is special but also means we are strict when it comes to noise nuisance at night. After 22.00 sound can only be made inside the ship and it’s not allowed to do so on deck or of the ship. When you come back after this time we expect you to go straight onto the ship.

The gate to the shipyard always needs to be closed at night and it’s not allowed to walk further into the shipyard (then where the boat is located) without our approval.